Final Reflection

This post marks almost the end of a fruitful and enjoyable ES2007S module. I reviewed my first post and recall mentioning the importance of first impression and the ability to communicate effectively. For one of our lessons, we were given tips on interview skills. We conducted a mock interview and I was in the position of an interviewer for once. We were given a list of questions which interviewers tend to ask. Armed with that, I proceeded to conduct the “interview” with Qiyuan as the “interviewee”. I remember paying particular attention to his non verbal actions throughout. His poise and confidence left me impressed and I offered him the “job” immediately after the “interview”. Indeed, first impression and non-verbal actions can sometimes be as important as our words.

We also learnt to apply the 7Cs in report writing as well as in verbal communications. Clarity of thought and coherence is important in getting our point across. In addition, effective communication involves more than just being a good speaker. Conflicts often arise out of misunderstandings. Being a good listener by seeking to understand before being understood will go a long way in ensuring a harmonious relationship in work or in social relationships.



Having gone through the rigours of professional training in the past few months, I believe that I am more or less equipped with the necessary skills which will serve me well in the working world. I will end off with a food for thought quote by John Marshall, "to listen well is as powerful as a means of communication and influence as to talk well."