Effective Communication Skills

Since time immemorial, communication has been an important tool in the continual survival of species. Communication has served as a traditional means of expressing feelings and as warning signals in a predator-prey food chain. It wasn’t until speech evolved two hundred thousand years ago, that signalled a new revolutionary era in human communication.

In a fast paced world like today, where everyone is judged by their first impressions, it seems that even subtle cues like non verbal body language are being picked up. This is especially so in interview settings, where time is not on the side of the interviewer, to be able to judge on a candidate’s ability or to see through his character and working attitude. Therefore making a good first impression through non verbal communication on the candidate’s side is just as important as how he performs for the interview. Having a good body posture, no over gesticulations, general politeness and self-confidence without bordering on arrogance all constitute to making a good first impression.

Effective communication is also important in maintaining current relationships and making new ones. It takes effort on both sides to compromise for any relationship to work. Often we seek to be understood before being understanding, which is the root of misunderstandings. Whether it is a boss-subordinate, friend-friend, husband-wife or parent-child relationship, it is vital to put oneself in the other party’s shoes. Therefore, I feel that being able to communicate effectively without any barriers would go a long way in maintaining a good relationship. Many a time, we may forget to take into account someone else’s feelings when speaking which may inadvertently harm relationships.

In a professional setting, the manner and tone of a conversation between superior and subordinate reflects their working relationship. Seeking to clarify instructions when in doubt instead of making assumptions can also prevent errors being made. At the same time, being able to understand and empathise with each other would enhance a good working relationship.